Data Deletion & GDPR
Last updated: placeholder — set this date when this page is finalized.
This page is placeholder content generated for the website scaffold. The Shopify compliance webhooks described below are planned, not yet implemented — confirm actual technical support before submitting an app to the Shopify App Store, and have this page reviewed by qualified legal counsel.
What data we process
To deliver and verify messages, Tasdeeqly processes phone numbers, message content/templates, delivery status, and request metadata (such as timestamps and channel used) on behalf of the businesses that integrate with us — including merchant stores using our planned Shopify and WooCommerce integrations.
Merchant (store owner) data
When a store connects Tasdeeqly, we process account and configuration data needed to operate the integration — API credentials, sender/template configuration, and usage records.
Customer (end-user) data
When a store sends an OTP or notification through Tasdeeqly, the recipient’s phone number and message content pass through our platform to be delivered. This data is processed on the merchant’s behalf and is not used by Tasdeeqly for unrelated purposes.
Requesting data deletion
Merchants can request deletion of their account data by contacting hello@tasdeeqly.com. End users (customers of a merchant) should first contact the merchant/store directly, who can in turn request deletion of related records from Tasdeeqly.
Shopify data requirements
For our planned Shopify App, Tasdeeqly intends to support Shopify’s mandatory compliance webhooks (customers/data_request, customers/redact, and shop/redact) so that data requests and deletions initiated through Shopify are honored automatically.
Retention
Data is retained only as long as needed to provide the service, meet legal/accounting obligations, or as configured by the merchant, after which it is deleted or anonymized.